Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at support@homezoneliving.com
trash can
The bag tuck band is located on the back of the trash can liner. To use, simply tuck the extra edge of the trash bag under the band to prevent the bag from falling inside the liner.
For best results, regularly wipe clean with a damp cloth and use only a mild cleaner. Proceed with using a dry microfiber cloth to wipe dry.
Remove the liner from the trash bin and spray down the inside and outside of the liner. Use a mild disinfectant cleaner of your choice and gently spray down the liner. Next, use a brush to scrub thoroughly and let sit for 5-10 minutes. Lastly, give it one last rinse to wash away the soap and let it air-dry afterward.
Make sure the the switch is turned on from the back of the lid. The sensor may have been overridden from a push of the OPEN button located next to the infrared sensor ball. Simply, press the CLOSE button to shut the lid and cancel out of the manual mode.
Additionally, please make sure that you are using the side of the infrared sensor that has the icon.
Here are the minimum cabinet dimensions for each of the pull-out bins:
- VK40264U: 11.20" W x 17.75" D x 20.30" H
- VK40265U: 16.03" W x 22.00" D x 20.30" H
Our Customer Loyalty Team is standing by. One of our agents will be more than happy to assist with any questions you might have.
1-866-608-5170
Monday - Friday, 8am - 5pm EST
support@homezoneliving.com
bathroom storage
For best results, regularly wipe clean with a damp cloth and use only a mild cleaner. Proceed with using a dry microfiber cloth to wipe dry.
The wall mounted shelving for the bathroom are intended to be used while mounted to a wall.
You may view the dimensions on each of the products detail page. Additionally, they will be listed on the packaging and instruction manuals as well.
Our Customer Loyalty Team is standing by. One of our agents will be more than happy to assist with any questions you might have.
1-866-608-5170
Monday - Friday, 8am - 5pm EST
support@homezoneliving.com
shower caddies
Included are two suction cups that you can place on either rack tier. These will hold the caddy against the wall to help with stabilization.
Our Customer Loyalty Team is standing by. One of our agents will be more than happy to assist with any questions you might have.
1-866-608-5170
Monday - Friday, 8am - 5pm EST
support@homezoneliving.com
wine racks
Yes! You may stack only on items: VK40277U, VK40278U, and VK40279U. Otherwise, you may use the included caps to cover the 4-holes located on the top of the rack.
Our Customer Loyalty Team is standing by. One of our agents will be more than happy to assist with any questions you might have.
1-866-608-5170
Monday - Friday, 8am - 5pm EST
support@homezoneliving.com